Privacy Policy
Last updated: February 17, 2026
1. Introduction
Servysa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Profile information and photos
- Payment information (processed securely through third-party providers)
- Service preferences and booking history
- Reviews and ratings you submit
Automatically Collected Information
When you use our Platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location data (if you enable location services)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
- Personalize your experience on the Platform
- Send you marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Service Providers
We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
Between Users
When you book a service or provide a service, we share necessary information (such as name, contact information, and service details) between the customer and professional to facilitate the transaction.
Legal Requirements
We may disclose information if required by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability (receive your data in a structured format)
- Opt-out of marketing communications
- Manage cookie preferences
To exercise these rights, please contact us using the information provided in the Contact section.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.
8. Children's Privacy
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Platform, you consent to the transfer of your information to these facilities.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@servysa.com
Address: Servysa Inc., [Your Address]